Page 52 - FOL2023

NUL Alumni

FROM THE CRADLE T O THE GRA V E

IN AN E C OS Y S TEM

A customer journey is the path of interactions an
individual has with a brand, product, or service. Typically,
it ends when the customer actually receives the desired
product or service for the amount billed. At Mamoth
Citrus Group, the journey is different; it lasts the full
spectrum of life, from the cradle to the grave and back.

We are an ecosystem of companies that provide
integrated life and business solutions through our;
Healthcare Management & Financing solutions; Advisory
& Legacy Management Solutions; Customer
Relationship Management, Commercial Management,
Talent Acquisition & Optimisation; and Funeral Services.

We use our ecosystem model to drive innovation and
capital efficiency to create value for the customer as the
Group continues to forge relationships and partnerships
with both Lesotho and international players. That’s why
now, more than ever, collaboration is key in taking care of
the customer from the cradle to the grave and back. We
are Stronger Together!

54 FOL Quarterly Issue 2022